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At Community First Bank, the basis of each customer relationship, many of which span generations, is trust. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Principals serve as standards for all Community First Bank employees for collection, use, retention, and security of individual customer information.

RECOGNITION OF A CUSTOMER’S EXPECTATION OF PRIVACY

At Community First Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize one of our most important assets is our customers’ trust. Thus, the safekeeping of customer information is a priority for Community First Bank.

COLLECTION AND USE OF INFORMATION

We collect, retain, and use information about you only where we reasonably believe it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes – and we will tell you why we are collecting and retaining it upon your request. We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates, or others; and
  • Information we receive from a consumer reporting agency.

We use this information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations, to help us design or improve our products and services; and to understand your financial needs so we can provide you with quality products and superior service.

MAINTENANCE OF ACCURATE INFORMATION

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe our records contain inaccurate, not current, or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies in a timely manner.

RESTRICTION ON THE DISCLOSURE OF ACCOUNT INFORMATION

Community First Bank will disclose information to third parties about your credit, your accounts, and your transactions under any one of the following conditions:

  1. When it is necessary for completing a transaction initiated by you.
  2. To verify the existence and conditions of the account or loan for reputable credit bureau or information reporting agencies.
  3. In order to comply with a government agency directive, court order, or regulatory examination.
  4. When you give the bank permission.
  5. When the disclosure is permitted by law.

MAINTAINING CUSTOMER PRIVACY IN BUSINESS RELATIONSHIPS WITH THIRD PARTIES

Community First Bank follows strict privacy procedures in regard to the protection of customer information. Except as otherwise stated in this policy, the bank will not sell or share customer information with third parties.

DISCLOSURE OF PRIVACY PRINCIPLES TO CUSTOMERS

It is the policy of the bank to communicate our privacy policy to customers. We will periodically review the methods available for communicating the bank’s privacy policy and determine whether the bank’s current practices are meeting the needs of the bank and our customers.

PROTECTION OF INFORMATION FOR FORMER OR INACTIVE CUSTOMERS

If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.


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